Meezan Bank Limited Opens Multiple Career Opportunities – Apply Now!

Meezan Bank Limited, Pakistan’s leading Islamic Commercial Bank with a network of more than 1,100 branches in over 350 cities across the country, is seeking talented and experienced professionals to join its Service Quality Department – Customer Support Group at the Head Office in Karachi. We are currently hiring for three key positions. If you are passionate about customer service, complaint management, and data insights, this is your opportunity to grow with a dynamic and reputable organization.

Available Positions

1. Insights Analyst
Department: Service Quality Department – Customer Support Group
Location: Head Office, Karachi
Last Date to Apply: 19th May 2026

Eligibility:

• Qualification: Minimum Bachelor’s degree, preferably a Master’s from an HEC-recognized institute/university.
• Qualification in Islamic Finance will be an added advantage.
• Experience: At least 2 years of relevant working experience.

Job Description:

• Evaluating customer satisfaction through complaint resolution feedback.
• Achieving monthly call targets efficiently and effectively.
• Ensuring compliance with call scripts and handling procedures.

Apply Online: Click Here

2. Manager Complaints
Department: Service Quality Department – Customer Support Group
Location: Head Office, Karachi
Last Date to Apply: 12th June 2026

Eligibility:

• Qualification: Minimum Bachelor’s degree, preferably a Master’s from an HEC-recognized institute/university.
• Qualification in Islamic Finance will be an added advantage.
• Experience: More than 10 years of relevant work experience, with at least 5 years in a managerial role.

Job Description:

• Designing and managing end-to-end complaint handling while ensuring regulatory compliance and exceeding customer expectations.
• Monitoring KPIs, complaint trends, and grievance channels to maintain FTF and service quality standards.
• Owning the end-to-end customer experience across a high-throughput grievance ecosystem.

Apply Online: Click Here

3. Manager Email Channel
Department: Service Quality Department – Customer Support Group
Location: Head Office, Karachi
Last Date to Apply: 12th June 2026

Eligibility:

• Qualification: Minimum Bachelor’s degree, preferably a Master’s from an HEC-recognized institute/university.
• Qualification in Islamic Finance will be an added advantage.
• Experience: More than 10 years of relevant work experience, with at least 5 years in a managerial role.

Job Description:

• Designing and managing end-to-end routing logic for inbound emails within defined TATs.
• Analyzing email trends and driving remediation initiatives to optimize email flow.
• Championing and improving templates for clarity, consistency, and tone.

Apply Online: Click Here

Why Join Meezan Bank?

• Be part of Pakistan’s premier Islamic Bank with a nationwide network of over 1,100 branches.
• Work in a professional, Shariah-compliant, and growth-oriented environment at the Head Office in Karachi.
• Opportunity to lead customer service and complaint management initiatives.
• Competitive compensation and benefits package.
• Collaborative and inclusive workplace culture.

How to Apply:

Interested candidates are invited to apply online through the Meezan Bank Career Portal:

Apply Now: Click Here

Important:

• Applications must be submitted by the respective deadlines mentioned above.
• The application experience is optimized for Chrome, Edge, and Safari browsers.
• Only shortlisted candidates will be contacted.

Location: Head Office, Karachi
Application Deadlines:

• Insights Analyst: 19th May 2026
• Manager Complaints: 12th June 2026
• Manager Email Channel: 12th June 2026