BYD Pakistan Is Hiring | Customer Relation Officer & Service Advisor Roles | Apply Now
BYD Pakistan Is Hiring | Customer Relation Officer & Service Advisor Roles | Apply Now
BYD Pakistan, Mega Motor Co. is looking for experienced and customer-focused professionals to join its Dealership Team in Karachi. The latest BYD Pakistan Jobs 2026 include opportunities for Customer Relation Officer and Service Advisor positions.
These vacancies are suitable for professionals with experience in the automotive industry, particularly candidates with strong customer service, communication, aftersales, and vehicle service knowledge. Interested candidates can submit their resumes by September 11, 2026. The vacancy poster also confirms that applications are being accepted for the dealership team in Karachi.
BYD Pakistan Jobs 2026, Available Positions
The current BYD dealership vacancies include:
- Customer Relation Officer, Karachi
- Service Advisor, Metropole, Karachi
Both positions require candidates to have relevant educational qualifications and professional experience in the automotive sector.
1. Customer Relation Officer, Karachi
Position: Customer Relation Officer
Location: Karachi
Department: Dealership Team
BYD Pakistan is seeking a Customer Relation Officer (CRO) to manage customer interactions, address complaints, and help maintain strong customer satisfaction and loyalty.
Eligibility Criteria
Qualification:
- Bachelor’s degree in Business or equivalent
Experience:
- 2 to 3 years of experience in the automotive industry
Key Responsibilities
The selected candidate will be responsible for:
- Handling and resolving customer complaints to ensure customer satisfaction and loyalty
- Providing accurate information about products and services
- Conducting customer follow-up calls
- Understanding aftersales processes
- Ensuring timely feedback and follow-ups
- Maintaining effective communication with customers
- Managing customer-facing interactions professionally
Strong communication skills are essential for this role due to its customer-facing nature.
2. Service Advisor, Metropole, Karachi
Position: Service Advisor
Location: Metropole, Karachi
Department: Dealership Team
BYD Pakistan is also hiring a Service Advisor for its Metropole dealership in Karachi. The role requires an experienced automotive professional with strong customer service skills and an understanding of electric vehicles, maintenance requirements, and warranty policies.
Eligibility Criteria
Qualification:
- Bachelor’s degree or equivalent
Experience:
- 4 to 6 years of relevant experience in the automotive industry
Key Responsibilities
The Service Advisor will be responsible for:
- Providing professional customer service and clear communication
- Explaining vehicle services to customers and providing regular updates
- Understanding electric vehicles and their maintenance requirements
- Maintaining knowledge of warranty policies
- Accurately preparing and managing job cards
- Recording customer complaints and services provided
- Coordinating effectively with workshop technicians
- Managing service priorities and ensuring parts availability
- Following Pre-Delivery Inspection (PDI) standards
- Conducting thorough vehicle quality checks
- Ensuring vehicles are clean and delivery-ready
- Using Dealer Management Systems (DMS)
- Maintaining accurate service records
- Gathering customer feedback
- Working to improve Customer Satisfaction Index (CSI) scores
- Staying updated on BYD products
- Participating in training and development sessions
How to Apply for BYD Pakistan Jobs 2026?
Interested and eligible candidates can apply for these BYD Pakistan Jobs 2026 by sending their updated resume to:
Email: talent@byd-mega.com
Candidates should mention the position title in the subject line of their email when submitting their application.
Last Date to Apply: September 11, 2026
Applicants are encouraged to submit their resumes before the deadline and clearly specify whether they are applying for the Customer Relation Officer or Service Advisor position.